Legal cartoons and humorous comment (c) Paul Brennan. All rights reserved.

I decided on 101 reasons as I didn’t want to depress the entire legal profession by having 1,001.
Paul Brennan, Lawyer, Sunshine Coast, Queensland, Australia

Sunday, October 23, 2011

# 100. They do not outsource work overseas


Outsourcing Legal Services

legal cartoon, shopping centre lease, paul brennan
The main benefit of overseas outsourcing is that legal work can be processed at a much lower hourly billable rate.
For what clients would normally pay for 5 billable minutes will give them at least 3 hours or more of telephone advice.
The client no longer has to chase their lawyer, they receive regular calls from the overseas outsource legal resource (“OOLR”) who is always ready to call back at a less busy time say, in the evening and, even at weekends.
The OOLR may not be that certain of local law, or law in general, however with a full three hours to address a 5 minute legal issue they and the client can usually work it out.
In fact, at these rates a client can afford more than one lawyer and often have conference calls with several OOLRs to address a legal issue.
Some clients have had to add a further person to their staff or in a few cases a department to deal with this cascade of generous legal advice.
Legal outsourcing will change the entire legal industry and there have already been instances of clients telling the OOLR that they are too busy and even putting the phone down.
Obviously, taking advice from an overseas resource can have risk but provided that the client does not follow the advice then he should be in no worse position than usual.

(c) Paul Brennan 2011. All rights reserved.

Sponsored by Brennans solicitors